Under the direct supervision of the Surf Ranch Facilities Manager, the Facilities Lead is responsible for the overall upkeep and maintenance of Surf Ranch grounds and facilities, ensuring tasks get completed on time. This position keeps the location clean and maintained in all areas. Facilities Leads perform work with a high degree of accuracy and skill maintaining the overall appearance of the grounds, which results in a safe well-groomed environment. The Lead role must have a thorough understanding of all facilities and equipment, systems and be able to lead, coach and instruct other team members.

Responsibilities include (but not limited to):

• Sweeping and maintaining the grounds to keep it free of debris
• Clearing brush and trimming shrubs around various parts of the property
• Maintaining the exterior condition of the overnight accommodation (airstreams)
• Servicing the hot tub, bicycles, equipment and other items at Surf Ranch when required
• Assisting with Project work, which may include minor construction, or building activities
• General yard maintenance and sprinkler repair
• Understanding of the Septic and Water Systems, filtration, and chemistry in order to complete checks
• Staff Scheduling
• Understanding the Surf Ranch guest schedule to keep guest disturbance to a minimum
• Actively looks to improve their site and works with their staff to coach them into performing at their best
• Will assist in both the creation of and execution of work schedules and assignments of duties for groundskeepers to ensure the smooth and cost-effective operation and completion of grounds operations
• Maintains a clean and safe work environment, including worksite and equipment
• Works with Safety Manager to maintain a safe work environment

Experience and Qualifications

• 3 years previous facilities, maintenance, landscaping or construction experience required
• Previous experience with motorized equipment and hand/power tools used in grounds maintenance work
• Experience operating machinery and large trucks
• Knowledge off irrigation techniques using sprinklers, hoses and flooding methods
• Certified Pool Operator (CPO), and/or Aquatics Faculties Operator (AFO) preferred but not required
• Knowledge of the proper use of chemicals, fertilizers, and pesticides

Personal Attributes

• Exceptional work ethic. Completes the job in the most time-efficient manner meeting the company productivity
  Communicates effectively
• Ability to multi-task and be flexible is essential
• Able to work well independently and within a team.
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Ability to follow oral instructions and read written instructions
• Ability to use hand tools, operate motorized equipment and vehicles such as cars, trucks and vans.
• Ability to bend or stoop repeatedly over time

Working Conditions / Physical requirements

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, pushing, pulling and digging
• The employee must frequently lift and/or move items over 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Must be able to work outdoors and in hot and cold climates
• Flexible hours, ability to work early mornings, evenings and weekends

The Facilities at Surf Ranch must be maintained and kept in flawless order at all times. Under the direct supervision of the Surf Ranch Facilities Manager, the Full Time Facilities Technician will be responsible for the overall upkeep and maintenance of Surf Ranch facilities. This position will keep the facilities clean, stocked and sanitized at all locations of Surf Ranch. This position must have a thorough understanding of all facilities which require maintenance and an understanding of the Surf Ranch guest schedule is required so that facilities are maintained with minimal guest disturbance.

Responsibilities include (but not limited to):

• Ensure bathroom facilities are clean, stocked, and sanitized.
• Track the maintenance and cleaning schedule so that facilities are not overlooked.
• Clean and wash facility windows on a regular basis.
• Sweep and look over grounds to keep it free of debris.
• Maintain the guest facilities as well as employee facilities in the service yard.
• Maintain and clear shrubbery, tree branches, etc. around various parts of the property. Thorough knowledge of Surf Ranch facilities and locations is necessary.
• Thorough understanding of guest schedule is necessary.

Qualifications

• Must be able to work outdoors and in hot and cold climates
• Attention to detail is important
• Ability to work early mornings and evenings
• Previous facilities and/or maintenance experience required
• Previous experience in landscaping preferred

Personal Attributes

• Exceptional work ethic
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary
• Friendly and positive attitude
• Enjoyment in working autonomously and among a team

We are currently seeking a Seasonal Hospitality Server to work at our Lemoore, CA, Surf Ranch location

The Hospitality Server ensures guests are comfortable and provide food and beverage service. They ensure the ranch house service is at a quality at all times while preserving a level of guest privacy. The Hospitality Server completes all cleaning and preparation to ensure a smooth service at all times.

Responsibilities include (but not limited to):

• To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering service to guests, regularly checking the floor, this includes all ranch house, decks and surrounding areas.
• To keep back of house and ranch house areas tidy at all times and to regularly clean all associated equipment.
• Mix ingredients to prepare cocktails and other drinks for guest and wash utensils after each use.
• Pour all drinks to the recommended legal standard (correct measure) in the appropriate glassware.
• Clean up after food service including with appropriate chemicals.
• To notify the Manager, F&B Operations Manager if you observe a particular item of stock is running low.
• To attend training sessions and courses and to assist with the ‘on-the-job’ training of new staff, as required.
• To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform the F&B Operations Manager of all cases.To read all relevant company literature, notices and other correspondence and to regularly observe ranch and departmental notice-boards.
• To uphold good housekeeping practices, ensuring a safe, clean, tidy and pleasant working environment.

Qualifications

• Previous experience in a F&B or hospitality setting responsible for servicing of guests
• Experience in or around the food industry
• Excellent organizational, verbal, and written communication skills
• Demonstrate ability to work with all levels of employees and management, and willingness to give assistance to co-workers
• Demonstrate ability to work independently under pressure; proactive thinker/self-starter

Personal attributes

• Exceptional work ethic
• Ability to multi-task and be flexible is essential
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Strong team player

Physical Requirements

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. 

The Lifeguard plays a strong role in keeping Surf Ranch guests safe. Under the direct supervision of the Surf Ranch Manager of Water Safety, the Lifeguard will be responsible for Surf Ranch water safety and medical aid when incidents occur. The Lifeguard will make water related decisions with the utmost regard for Surf Ranch employees and its guests. The Lifeguard must have and expert level understanding of all wave system operations as well as the ability to direct others and manage others in a team and group setting. The Lifeguard will direct Surf Coaches when any medical or water related emergency occurs. This is a Seasonal role, which is temporary in nature. 

Responsibilities include (but not limited to):

• Actively observe activities in the wave basin and facilitate a safe guest experience.
• Manage all employees and guests who enter the wave basin to surf, assist surfers, or to maintain the basin itself.
• Work directly with Hospitality, Surf Hosts, Surf Coaches, and other Lifeguards to ensure a timely schedule as to when guests should be in the water for their designated heat.
• Direct all Surf Coaches when minor and/or major water and medical emergencies occur.
• Complete detailed reports for all incidents that require lifeguard contact.
• Maintain training requirements.
• Maintain the general upkeep of Surf Ranch facilities including boat ramp and lifeguard towers.
• Ensure all activities & operations are conducted in accordance with established procedures and policies.
• Clearly communicate between, water safety, control tower, and jet ski operator.
• Activate the 911 system should a guest need care from paramedics and/or fire rescue.
• Responsible for a thorough safety briefing if Water Safety Manager is unavailable.
• Thorough understanding of Safety & Rescue Operations.
• Thorough understanding of Surf Ranch Wave System.

Qualifications

• 5+ years previous experience as ocean lifeguard
• USLA Lifeguard Certification
• EMT certification
• Wave Runner (PWC) rescue experience and training preferred
• 5+ Years managing lifeguard operations

Personal Attributes

•  Above all, integrity and honesty
• Exceptional work ethic and attention to detail
• Entrepreneurial; willingness to work independently with the best practices in mind
• Masterful organizational skills
• An open and collaborative nature
• Optimism and energy for the brand and it’s future
• An enthusiasm for coaching, teaching, and the development of people

Physical requirements

• Physically able to swim, swim in rough and deep water, walk, run, walk or run over rough or uneven surfaces, bend, stoop, lift, push, pull, and carry loads; use hand to handle, or feel; reach with arms and hands; talk, taste, smell and see (both near and far). Occasionally required to climb or balance; stoop, kneel, crouch. 
• Must be able to swim at least 550 yards, dive at least 10 feet deep, swim with a 80-pound object for at least 20 yards, and tread water for at least 2 minutes. 
• Ability to lift a person off the bottom and out of the water. 
• Perform all skills required for Life guarding, First Aid, and CPR. 
• Ability to stand or sit for long periods of time in outside air temperatures and conditions. 
• Comfortable in the water. 

The Full-Time Maintenance Technician supports daily wave operations by safely operating, maintaining, and inspecting the wave systems equipment, and other duties assigned within the Maintenance Department at Surf Ranch. The Maintenance Technician will work directly under the supervision of the Maintenance Manager.

Responsibilities include (but not limited to):

• Ensure wave system safety, quality, operation and compliance of all equipment at the Surf Ranch.
• Respond and resolve maintenance issues that affect wave quality and performance in a timely manner. Ensure the work is performed correctly and follows all approved procedures.
• Communicate accurately and in a timely manner, matters which pertain to the operational status/readiness of the wave system to the Maintenance Manager.
• Support requests of all operating groups/departments within Surf Ranch and WaveCo in a timely and professional manner.
• Maintain machines and equipment in safe, operating order. Make repairs as appropriate or determine when vendors should be contacted for servicing.
• Study specifications such as blueprints, sketches, or descriptions of parts to be inspected and/or replaced.
• Maintain and control inventories at levels adequate to sustain efficient operations. Places special orders for materials based on work order requirements.
• Adhere to all Standard Operating Procedures within the Maintenance Department at Surf Ranch.
• Ensure that unscheduled work performed is correctly documented.
• Assist in the development and implementation of processes which enhance system efficiencies and increase productivity.
• Perform other duties as assigned.
• Maintain proficiency in all areas as it pertains to their area(s) of responsibilities.

 Qualifications

• Possess knowledge of certain electrical/electronics, hydraulic/pneumatics, mechanical/structural, welding/ fabricating, program logic controllers (PLC), machining, inventory control inspection, quality control procedures.
• Experienced in fabrication and design for all the disciplines listed above.
• Excellent organizational, verbal, and written communication skills.
• Demonstrate ability to work with all levels of employees and management, and willingness to give assistance to co-workers.
• Demonstrate ability to work independently under pressure; proactive thinker/self-starter.

Personal attributes

• Exceptional work ethic.
• Ability to multi-task and be flexible is essential.
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary.
• Strong team player.

 Physical Requirements

• Exposure to temperatures relative to the various systems.
• Outdoor work conditions will involve weather, noise, and hazardous materials.
• Required to work in confined spaces.
• Required to work at heights.
• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. 
• The employee must frequently lift and/or move items over 50 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  

The Product Designer plays an integral role on our digital products team and reports directly into the Chief Technology Officer.  This role is the voice of our fans and it will be up to this individual to lead the product team to ensure they are always meeting our user’s expectations and desires. The Designer will be developing solutions across our digital platform. Supporting the needs of our loyal fans, our surfers and the tools and processes we’ve developed to produce and broadcast compelling surf competitions from remote corners of the world.

Responsibilities include (but not limited to):

• Be the voice of the fan. Collaborate with product managers, team leadership and  engineering to ensure we’re shipping quality experiences that represent the inspirational power of surfing.
• Lead by design. Define problems and goals, conduct user research, come up with customer profiles, create user journeys, produce lo-hi fidelity designs and prototypes.
• Collaborate across teams. Consider the product needs of our content teams, marketing and the fan experience.
• Inspire the team. Influence the company culture to understand why design is important and why the details matter.
• Possess an appetite to solve challenges that span beyond the digital space.
• Discover user needs through research and data.
• Create compelling user experiences across mobile apps, tv apps and web.

Qualifications: 

• Minimum 5-7 years relevant experience
• Must be able to prioritize tasks effectively
• Detailed knowledge of workflow within a digital products organization
• Ability to turn detailed requirements into designs that creatively solve problems
• Expert organizational skills and the ability to prioritize, monitor, and manage workload
• Proven experience shipping products or features where you’ve managed the design process, defined tasks and ensured design requirements are achieved.
• Excellent communication skills, as you’ll be expected to plan and lead discussions with product managers, engineers and other teams within the World Surf League.
• Proficiency in design and prototyping tools like Sketch, InVision, Figma
• Cross-platform design experience (native, mobile, web & connected tv’s).
• An understanding of technical constraints across platforms.
• A passion for designing and using digital products. Got a favorite app? We want to hear about it.
• Conducted research, synthesized findings and executed on the feedback.
• An understanding that tone and voice is important, experience working on product copy is a plus.

Personal Attributes:

• Above all, integrity and honesty
• Passionate about content
• Self-motivated with an exceptional work ethic
• Optimism and energy for the brand and its future
• An open and collaborative nature
• Incredibly organized and capable of juggling multiple projects simultaneously
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses and motivational triggers.
• Intellectual curiosity and enthusiasm for learning.
• Enjoys working in a fast-paced corporate environment
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary.

The Project Manager, WSL PURE + WSL Sustainability, serves as a key member of the WSL Purpose team reporting directly into the Director, WSL PURE. This role will be responsible for the execution of WSL PURE and WSL Sustainability projects across all functions of the business.  Additionally, sourcing stories and producing content across multiple digital platforms. This role will also act as a relationship manager for our WSL PURE and WSL Sustainability partners. WSL PURE is on a mission to inspire, educate and empower the global surf community to engage deeply to protect our oceans. 

Responsibilities include (but are not limited to):

• Manage multiple projects within WSL PURE and WSL Sustainability, while working cross departmentally with WSL team members
• Research an execution of Sustainability programs across PURE, WSL & KSWC
• Assist in the implementation of WSL PURE and WSL Sustainability programs, ensuring they help carry out the organization’s mission
• Produce and manage content across multiple digital platforms, including social media.
• Work closely with our partners being the point of contact for all potential needs, ensuring maintenance of these relationships
• Represent the brand being active and visible at onsite activations and working closely with professional, civic and private organizations
• Partnering on core environmental issues, strategies, and program implementation
• Additional Marketing and Communication duties as needed

Qualifications: 

• 5+ years of experience in similar roles, Environmental or Non-Profit experience preferred
• Outstanding communication skills – including written and verbal communications, interpersonal, analytical, negotiating and problem-solving skills
• Strong organizational skills and detail-oriented self-starter with the ability to work independently to meet deadlines
• Prior experience using or managing a content management system
• Competent and active in social media
• Ability to juggle multiple high priorities in a fast-paced environment and have a willingness to learn
• General understanding of ocean conservation and environmental issues
• Highly proficient in Google suite
• Bachelor’s Degree preferred

Personal Attributes:

• Above all, integrity and honesty
• An exceptional work ethic
• Optimism and energy for the brand and its future
• An open and collaborative nature
• Incredibly organized and capable of juggling multiple projects simultaneously
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses and motivational triggers
• Intellectual curiosity and enthusiasm for learning
• Enjoys working in a fast-paced start-up environment
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary

Under direct supervision of the Surf Ranch Director of Hospitality, the Sous Chef is responsible for the preparation, execution, and quality of  all meals throughout any given day on all menu items. This includes ensuring the timing and presentation of all food served to guests.  The position is responsible for ensuring quality meals and service for Surf Ranch guests during their stay. The Surf Ranch Sous Chef must have a thorough understanding of the guests that are coming to visit Surf Ranch and be knowledgeable of any dietary or allergy restrictions. This position will oversee the day’s activities in the kitchen, educate and train personnel, assist in planning menus as needed, and maintaining a kitchen culture in line with company core values.

Responsibilities include (but not limited to):

• Maintain a high level of cleanliness in the kitchen facilities meeting company standards and health code regulations
• Prepare food/maintain facility in accordance with company and health code regulations
• Execute recipes and menus accurately and in timely manner
• Ensure quality meals and professionally interact with guests on a regular basis
• Menu and recipe knowledge including allergens and prep methods
• Stay up to date on company email correspondence regarding guest days and menu planning
• Assist with dishes and cleaning kitchen
• Organize and put away food deliveries
• Knows and complies consistently with standard portion sizes,cooking methods, quality standards, policies and procedures.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications.
• Maintains a clean and sanitary work station area including tables, shelves, grills, ovens, and refrigeration equipment.
• Follow proper plate presentation and garnish set up for all dishes.
• Handles, stores and rotates all products properly utilizing FIFO and food date labeling
• Disposes of trash/recycling/grease properly
• Avoids waste, spoilage or mistakes in preparation of food
• Refrains from making or serving food not on the menu and/or not specifically requested from people leader for guest service
• Assumes 100% responsibility for quality of food preparation, handling and products served.
• Plan, delegate and oversee execution of food preparation by culinary staff
• Refine, create or modify recipes as needed with approval from Director of Hospitality
• Assist the Director of Hospitality in providing a consistent quality and presentation of all food to the guests.
• Assist the Director of Hospitality in monitoring, training and coaching the culinary team
• Email end of shift report daily and follow up on any outstanding items from reports
• Hold daily pre shift meetings with culinary and hospitality staff
• Prepares and maintains sufficient levels of food to assure a smooth service period.
• Create daily prep lists and plan for upcoming business needs
• Ensure inventory is completed and submitted
• Executing, monitoring and submitting kitchen order needs and maintaining inventory.
• On going training and communicating to the culinary staff to maintain standards.
• Communicate with the culinary staff and hold accountable for upholding culinary program standards.
• Ensure hospitality staff are well educated regarding the menu and menu descriptions are up to date
• Ensure the culinary staff produce meals in accordance with Surf Ranch standards for taste & presentation.
• Assist the Director of Hospitality in meeting the financial targets without sacrificing food quality or service
• Participate and delegate daily cleaning tasks for pantry, kitchen, dish area, walk-in and any other food storage and prep areas.
• Consistently work all meal periods and menus on a weekly basis.
• Attend operational meetings as requested.

Qualifications

• 5+ years of previous experience serving as Chef, Cook or Sous Chef in commercial kitchen operation
• Degree in Culinary Arts preferred
• Food Safety Manager Certification and/or CA Food Handler Permit
• Experience with ordering systems and delivery logistics
• Experience in full service/fine dining hospitality services environment
• Knowledge of guest menu requests and ability to work around allergy or dietary restrictions

Personal attributes

• Exceptional work ethic
• Exceptional attention to detail
• Optimism and energy for the brand and its future
• An open and collaborative nature
• Teamwork

Physical Requirements

• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
• Must be physically able to chop and prepare produce, wipe down surfaces, reach, twist, bend and be able to pick up debris from floor or items from storage spaces; able to carry 25 or more pounds.
• Ability to work and maneuver in small or confined spaces, such as cupboards, refrigerators, and food storage areas.

We are currently seeking a Part-Time Surf Guide to commence work in late January 2021. Surf Guides play an integral role in guest safety and guest experience both in and out of the water at Surf Ranch. Under the direct supervision of the Surf Guide Manager, the Surf Guide will perform various duties at the Surf Ranch facility. This includes, but is not limited to, facilitating guest surfing, enforcing rules, and providing quality guest service. The Surf Guide will work directly with guests to provide them with the best possible surfing experience during their time at Surf Ranch. The Surf Guide must have a thorough understanding of all ‘wave system’ operations including a working knowledge of the Surf Ranch Wave, as well as lifeguard duties as they pertain to emergency communication and response. 

Responsibilities include (but not limited to):

• Instruct, advise, and assist guests with all surfing operations. 
• Provide in water surf coaching in a manner consistent with the company’s surf coach program.
• Ensure the health, safety, and welfare of visitors. 
• Provide video analysis and coaching during feedback sessions following surfing activities in a manner consistent with the company’s coaching program.
• Maintain all surfing equipment such as boards, fins, leashes etc.
• Assist lifeguards in emergency medical aid and water response.
• Maintain training requirements. 
• Provide clean locker room including guest names on lockers in accordance with fourth interaction of the guest service trail.
• Maintain cleanliness and general upkeep of Surf Ranch facilities including the board room.
• Ensure all activities & operations are conducted in accordance with established procedures & policies. 
• Enforce rules, safety regulations, and general facility rules.
• Understand the ‘Surf Ranch Water Safety & Rescue Operations’. 
• Understand the ‘Surf Ranch Wave System Theory of Operations’.

 Qualifications

• Knowledge of surf instruction that can be applied to all skill levels, fully incorporating the company’s surf guide training program
• Strong communication skills to communicate to staff during emergency response via hand signals and other communication protocols 
• 10+ years of surfing experience 
• Surf Ranch specific water safety training 
• CPR/AED & First Aid Certified preferred
• Previous surf lesson experience preferred

Personal Attributes

• Excited and enthusiastic outlook on work as it pertains to guests and Surf Ranch
• Optimism and energy for the brand and its future
• An open and collaborative nature
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses and motivational triggers.
• Integrity and honesty

 Physical requirements

• Physically able to swim, swim in rough and deep water, walk, run, walk or run over rough or uneven surfaces, bend, stoop, lift, push, pull, and carry loads.
• Must be able to swim at least 550 yards, dive at least 10 feet deep, swim with a 10 pound object for at least 20 yards, and tread water for at least 2 minutes. 
• Must be able to watch and supervise groups of students in the ocean and/or bay while coaching technique and supervising safety. 
• Must be able to recognize and respond to emergencies and prevent injuries or drowning. 

The Part-Time Wave Operator is responsible for proper operation of the wave system. The Wave Operator also maintains responsibility for safety operations and assists in coordination of staff response during emergencies. The Wave Operator works under the direct supervision of the Maintenance Manager and must have a thorough understanding of all ‘Wave System’ operations, as well as lifeguard duties as they pertain to emergency communication and response.

Responsibilities include (but not limited to):

• Operate the wave system safely.
• Initiate the appropriate ‘wave shutdown’ in the event of an emergency or lifeguard response.
• Participate in all scheduled in-service training.
• Complete incident reports when required.
• Keep a concise log of downtime, faults, and performance related issues.
• Understand the Surf Ranch Wave System and Water Safety plan.
• Knowledge of the Surf Ranch site and facility operations.
• Operational understanding of ‘running’ the wave to ensure safety of all patrons and staff.

Qualifications

• Ability to communicate to staff during emergency response via 2-way radio, PA system, or other necessary means.
• Working knowledge of wave creation equipment such as winch, gears, pivot, water etc.
• Ability to keep a concise, accurate, and legible wave log.

About KSWC

Kelly Slater Wave Company (KSWC) is an innovative wave technology company. KSWC is the first company to develop a formula that combines cutting edge science, engineering, and design to create the longest, open-barrel, high-performance wave in existence. The Wave System can mimic the power, speed, and experience found in the best ocean waves. As envisioned by 11-time world champion Kelly Slater, KSWC was created to evolve the sport of surfing by making it more accessible. The company is creating world-class, high-performance training centers where top athletes can perfect their talent. In addition, the company is looking at development applications for surfers of any level to enjoy the best man-made waves.