The World Surf League (WSL) is dedicated to celebrating the world's best surfers on the world's best waves through a variety of best-in-class audience platforms. The WSL has been championing the world's best surfing since 1976, running global events across the Men's and Women's Championship Tours, the Big Wave Tour, Qualifying Series, Junior and Longboard Championships. Headquartered in Santa Monica, the WSL is a truly global sports and media company with regional offices in Australia, Asia, Africa, North America, South America, and Europe. In 2016, WSL Holdings, the parent company of the World Surf League (WSL), acquired a majority stake in the Kelly Slater Wave Company (KSWC), an innovative wave technology company. KSWC is the first to develop a formula that combines cutting edge science, engineering and design to create the longest, open barrel, high-performance wave in existence. In 2018, WSL announced the creation of WSL Studios, focused on being the home of live competitive surf content and the premier place to create short-form, TV series, documentaries and feature films oriented around surfing, surf-lifestyle and ocean conservancy.

The Health, Safety and Environment (HSE) Manager is a full-time position located in Lemoore, California that will report directly to the site General Manager. The HSE Manager directs the development, implementation, and maintenance of environmental, safety and health programs for the facility. The HSE Manager provides the leadership, direction and support necessary to ensure compliance with all applicable federal, state, and local laws and regulations and standards. The HSE Manager must possess the ability to develop and maintain relationships with all levels within the organization to include all employees at both the corporate and site level. The HSE Manager needs to be able to indirectly lead change across all departments.
The HSE Manager will have the assistance of department leaders where some responsibilities can be delegated, but still owned by the HSE Manager. This role is ultimately responsible for maintaining a safe workplace according to Federal, State and Local regulations and continue to foster a culture supporting Health and Safety at Surf Ranch.

Responsibilities include (but not limited to):

• Establish Safety Training requirements for each department
• Conduct Safety Training and orientation for all employees
• Conduct regular site inspections
• Support the development and implementation of safety programs and policies
• Manage programs such as Lockout Tagout, Fall Protection, PIT, AWP, and other regulatory programs
• Conduct site assessments and enforce safety programs, stopping unsafe operations as necessary
• Manage documentation and communication for inspections, incidents, etc
• Manage relationship with insurance carriers and their assigned agents
• Manage contractor site safety plans and safety on site
• Manage Incident Response and Investigations/Management with Workers Compensation partners
• Manage site safety processes and inventory to include Hazard Communication and SDS’s, First Aid/Trauma Bag Supplies, PPE Supplies as necessary, O2, eyewash, etc.
• Conduct monthly safety meetings and develop educational safety topics as necessary
• Manage safety equipment PWC’s, trauma bags, AED’s and other life safety equipment
• Partner with local authorities for site support and emergency drills (Fire, etc)
• Assess environmental impact, review and make recommendations to support sustainable solutions and align with WSL PURE
• Need something about maintaining appropriate incident reporting in compliance with OSHA standards
• Conduct Rick assessments
• Stop unsafe acts
• Focus on prevention
• Other tasks as needed

Skills and Qualifications: 

• 4+ years’ experience in a high-risk environment
• CPR/AED/First Aid BLS level or higher
• HSE certification preferred
• Experienced in Incident response and investigation, including aquatic rescue

Additional Training: (may include): 

• OSHA 30 Hour Construction
• OSHA 30 Hour General Industry
• Fall Protection Competent Person
• Worker’s Compensation & Cal OSHA
• Ellis & Associates Lifeguard Training
• Food Safety Manager Certification
• HAZWOPER 8 or 40 hour (Hazardous Waste Operations and Emergency Response Standard)
• EMT Certification
• Powered Industrial Trucks (PIT / forklift) and Aerial Work Platform (AWP / high reach) equipment operation

Personal attributes:

• Ability to analyze risk and follow regulation
• Ability to produce reports
• Ability to implement policies
• Ability to communicate in stressful situations
• Organized and self-motivated
• Attention to detail and observation ability
• Experienced in computer applications such as Word, Microsoft Office, Google Suite and other programs
• Team player
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary
• Friendly and positive attitude. Able to interface with guests on a regular basis

Work Environment and Physical Requirements:

• Physically able to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 75 pounds or less.
• The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures
• Must be able to work in weather (hot/cold)
• Comfortable working in and around water / must know how to swim

The Hospitality Lead is responsible for deliverables related to guest services. This includes management of the Hospitality Servers, and Housekeeping teams of Surf Ranch. The Hospitality Lead is a seasonal (temporary) position that will report directly to the Director of Hospitality. 

Responsibilities include (but not limited to):

•  Ensure the timely delivery of all food and beverage needs at Surf Ranch
• Serve and remove food & drink and remove dishes after use
• Track any dietary requirements of guests
• Work with Chef, Cook and Kitchen staff to deliver meals to guests
• Execute Hospitality Run of Show work directly with guests and staff
• Maintain cleanliness and general upkeep of Surf Ranch guest areas
• Ensure the health, safety, and welfare of visitors
• Serve food & drink to guests as prepared or approved by the Chef
• Involvement in guest service pre and post post surf session
• Ensure guests have everything they need pre and post surf session
• Ensure all areas are clean, free of clutter, and presentable to guests before, during, and after each day.
• Overtime may be required
• Shift oversight of hospitality and housekeeping staff ensuring quality
• Provide leadership for the food & beverage program including both in house and partner provided catering
• Maintains a high level of quality in the execution of housekeeping and management of the ranch house
• Respond and report guest service related issues in a timely and effective manner
• Monitor staff hours and breaks ensuring labor is in line with department directives
• Communicate accurately and in a timely manner, matters which pertain to the delivery of hospitality and guest service status/readiness to the Director of Hospitality
• Support requests of all operating groups/departments within Surf Ranch and WaveCo in a timely and professional manner
• Adhere and enforce all Standard Operating Procedures within the hospitality departments at Surf Ranch
• Assist in the development and implementation of processes which enhance system efficiencies and increase productivity and service
• Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities

.Qualifications

• Previous experience in a resort or hospitality setting responsible for leading teams in the areas of guest service and or food & beverage.
• Demonstrate ability to work with all levels of employees and management, and willingness to give assistance to co-workers
• Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
• Prioritize and organize work assignments, have timely follow up and execution.
• Have superb time management skills.
• Maintain complete knowledge of all services/features and hours of operation.
• Other language, mathematical, and reasoning abilities as outlined below.
• Ability to comply with physical demands as outlined below.
• Knowledge and understanding of Surf Ranch and WSL culture & initiatives
• Technologically sound with Microsoft Office applications.
• Ability to compute basic mathematical calculations.
• Must be able to maintain a flexible work schedule.
• Food Handler card required per CA law.

Personal attributes

• Exceptional work ethic
• Exceptional attention to detail
• Optimism and energy for the brand and its future
• An open and collaborative nature

Physical Requirements

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day
• Must be physically able to wipe down surfaces, reach, twist, bend and be able to pick up debris from floor or items from storage spaces
• Lift/carry 25 lbs (frequently) and 50 lbs (occasionally)
• May be exposed to extreme temperatures, dust, dampness, height, and moving machinery

The Hospitality Server ensures that guests are comfortable and provide food and beverage service. To ensure the ranch house service is at a quality at all times while preserving a level of guest privacy. To complete all cleaning and preparation to ensure a smooth service at all times.

Responsibilities include (but not limited to):

• To prepare and carry out food and beverage service to guests in a courteous and efficient manner. This includes offering service to guests, regularly checking the floor, this includes all ranch house, decks and surrounding areas.
• To keep back of house and ranch house areas tidy at all times and to regularly clean all associated equipment.
• Mix ingredients to prepare cocktails and other drinks for guest and wash utensils after each use.
• Pour all drinks to the recommended legal standard (correct measure) in the appropriate glassware.
• Clean up after food service including with appropriate chemicals.
• To notify the Director of Guest Services if you observe a particular item of stock is running low.
• To attend training sessions and courses and to assist with the ‘on-the-job’ training of new staff, as required.
• To handle minor complaints in a professional and courteous manner and to provide appropriate solutions. To immediately inform the Director of Guest Services of all cases.
• To read all relevant company literature, notices and other correspondence and to regularly observe ranch and departmental notice-boards.
• To uphold good housekeeping practices, ensuring a safe, clean, tidy and pleasant working environment.

Qualifications

• Previous experience in a F&B or hospitality setting responsible for servicing of guests
• Experience in or around the food industry
• Excellent organizational, verbal, and written communication skills
• Demonstrate ability to work with all levels of employees and management, and willingness to give assistance to co-workers
• Demonstrate ability to work independently under pressure; proactive thinker/self-starter

Personal attributes

• Exceptional work ethic
• Ability to multi-task and be flexible is essential
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Strong team player

Physical Requirements

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. 

The Lifeguard plays a strong role in keeping Surf Ranch guests safe. Under the direct supervision of the Surf Ranch Manager of Water Safety, the Lifeguard will be responsible for Surf Ranch water safety and medical aid when incidents occur. The Lifeguard will make water related decisions with the utmost regard for Surf Ranch employees and its guests. The Lifeguard must have and expert level understanding of all wave system operations as well as the ability to direct others and manage others in a team and group setting. The Lifeguard will direct Surf Coaches when any medical or water related emergency occurs.

Responsibilities include (but not limited to):
• Actively observe activities in the wave basin and facilitate a safe guest experience.
• Manage all employees and guests who enter the wave basin to surf, assist surfers, or to maintain the basin itself.
• Work directly with Hospitality, Surf Hosts, Surf Coaches, and other Lifeguards to ensure a timely schedule as to when guests should be in the water for their designated heat.
• Direct all Surf Coaches when minor and/or major water and medical emergencies occur.
• Complete detailed reports for all incidents that require lifeguard contact.
• Maintain training requirements. 
• Maintain the general upkeep of Surf Ranch facilities including boat ramp and lifeguard towers.
• Ensure all activities & operations are conducted in accordance with established procedures and policies.
• Clearly communicate between, water safety, control tower, and jet ski operator.
• Activate the 911 system should a guest need care from paramedics and/or fire rescue.
• Responsible for a thorough safety briefing if Water Safety Manager is unavailable.
• Thorough understanding of Safety & Rescue Operations. 
• Thorough understanding of Surf Ranch Wave System.

Qualifications
• 5+ years previous experience as ocean lifeguard
• USLA Lifeguard Certification
• EMT certification
• Wave Runner (PWC) rescue experience and training preferred
• 5+ Years managing lifeguard operations

Personal Attributes
• Above all, integrity and honesty
• Exceptional work ethic and attention to detail 
• Entrepreneurial; willingness to work independently with the best practices in mind 
• Masterful organizational skills
• An open and collaborative nature
• Optimism and energy for the brand and it’s future
• An enthusiasm for coaching, teaching, and the development of people

Physical requirements

• Physically able to swim, swim in rough and deep water, walk, run, walk or run over rough or uneven surfaces, bend, stoop, lift, push, pull, and carry loads; use hand to handle, or feel; reach with arms and hands; talk, taste, smell and see (both near and far). Occasionally required to climb or balance; stoop, kneel, crouch. 
• Must be able to swim at least 550 yards, dive at least 10 feet deep, swim with a 80-pound object for at least 20 yards, and tread water for at least 2 minutes. 
• Ability to lift a person off the bottom and out of the water. 
• Perform all skills required for Life guarding, First Aid, and CPR. 
• Ability to stand or sit for long periods of time in outside air temperatures and conditions. 
• Comfortable in the water.